Kiersten serves as the Director of Operations for The Hicks Team, bringing a wealth of expertise in operational leadership and a deep understanding of financial services. Working alongside Ryan since 2015, she is dedicated to optimizing processes that drive the team’s efficiency, client satisfaction, and overall success. In her role, she oversees day-to-day operations, ensure staff communication, and implements strategic initiatives that enhance the client experience.
She collaborates closely with the team to streamline workflows, manage complex portfolios, and support key business objectives. Known for a results-driven approach, she has a proven track record of improving operational performance while maintaining a high level of service excellence. With a strong foundation in operations management, she excels at identifying opportunities for process improvement and leveraging technology to create efficiencies in fast-paced environments. Kiersten resides in Pittsburgh, where she enjoys reading, spending time with friends and family, and staying active.
Registered Representative and Financial Advisor of Park Avenue Securities LLC (PAS).